AZDM // Direct Hardware & Desk Architecture (Cape Town Vault) processes personal information strictly in compliance with the South African Protection of Personal Information Act 4 of 2013 (POPIA).

1. Responsible Party & Information Officer

The Responsible Party under POPIA is AZDM // Direct Hardware & Desk Architecture (AZ Labs South Africa), Main Road, Rondebosch, Cape Town, 7700. Direct any POPIA inquiries to [email protected].

2. Personal Information Collected

• Order & Waybill Telemetry: Full name, South African street delivery address, postal code, billing email address, and mobile number (required for courier waybill & OTP PIN SMS notifications).
• Warranty & Account Records: Hardware serial numbers allocated to your order, saved addresses, and support correspondence.
• Essential Session State: Strictly necessary WooCommerce session cookies and local storage keys to preserve your active bag, setup builder configuration, and wishlist.

3. Lawful Purpose & Zero Third-Party Selling (POPIA Section 11)

We process your data solely to dispatch your hardware from our Cape Town vault, book insured door-to-door courier deliveries, issue SARS-compliant tax invoices, and honor your 12-month swap warranty. We never sell or rent customer data.