Frequently Asked Questions — AZDM Hardware Vault
Direct answers on Cape Town dispatch times, R750 free insured courier, 5% 3-unit Ecosystem Builder discounts, 0-subscription smart rings, and local warranty.
Direct answers on Cape Town Hardware Vault dispatch, Free R750 SA Express Courier, 5% Ecosystem Builder rig discounts, and 12-month local swap warranty.
How does Free Insured SA Courier over R750 work?
Every order of R750 or more ships completely FREE via insured door-to-door courier anywhere in South Africa. For orders under R750 (such as a standalone R399 GaN 65W Charger), flat-rate courier is R89 in the Western Cape, R99 in Gauteng & KZN, and R149 across regional South Africa.
How does the 5% AZDM Ecosystem Bundle Discount work?
Whenever your hardware bag contains 3 or more units (whether configured via the interactive 3-Slot Setup Builder on the homepage or added individually), WooCommerce automatically applies an AZDM 5% Ecosystem Bundle Discount across your entire subtotal in the Cart Drawer, /cart/, and /checkout/.
Do the Halo Ring Pro, Orbit Ring Air, or Halo Ring require a monthly subscription?
Never. Every titanium smart ring stocked by AZDM includes full lifetime iOS & Android companion app telemetry (sleep stages, HRV recovery, SpO2, skin temperature trends, and strain scoring) with R0/month fees.
How fast do orders dispatch from the Cape Town Hardware Vault?
In-stock products are held in our Rondebosch, Cape Town vault. Orders confirmed before 14:00 SAST dispatch within <24 hours: 1–2 business days to Western Cape, Gauteng, and KZN metros, and 2–4 business days to regional centres.
Are the Nords 27″ 4K and Kaira 34″ Ultrawide monitors MacBook & Windows compatible?
Yes. Both displays are plug-and-play with Apple Silicon MacBooks (M1/M2/M3/M4) and Windows 10/11 rigs. The Nords 27″ 4K delivers single-cable 65W USB-C PD charging + DisplayPort Alt Mode, while the Kaira 34″ 144Hz UWQHD features dual DisplayPort 1.4, dual HDMI 2.0, and hardware Picture-by-Picture split.
How does the 12-Month Direct Cape Town Swap Warranty work?
If any hardware fault occurs within 12 months, AZDM collects the unit from your address via insured courier, verifies the fault at our Cape Town lab within 48 hours, and dispatches a direct replacement unit from local vault stock. See our 12-Month Swap Warranty and 10-Day CPA Returns Policy.